Welcome to Eclectic Health & Wellness, where we are dedicated to offering our valued customers the finest quality products. To guarantee a seamless and transparent experience when it comes to fulfilling your orders, we have introduced the following policy for processing and shipping all sea moss orders placed on our website - www.eclectichw.com

This Order Processing Policy outlines the terms and conditions that govern your use of our subscription services, including payment terms, delivery schedule, cancellation policy, and more.

This Order Processing Policy shall be read in conjunction with our Terms & Conditions and Shipment Policy.

1. Order Confirmation: Upon placing an order for sea moss with Eclectic Health & Wellness, you will receive a confirmation email generated by our system. We recommend checking your spam folder to ensure that you receive this email promptly.

2. Processing Time: We strive to process your sea moss order efficiently to deliver the freshest product possible. Our estimated processing time is 3-5 business days. However, please note that we make every effort to process orders sooner, and your order may be processed and shipped earlier than the estimated timeframe.

3. Shipping Schedule: To optimize the quality and freshness of our sea moss, we have established specific shipping schedules based on the destination of your order:

a) For NY and NJ: Sea moss orders shipping to the New York (NY) and New Jersey (NJ) area will be shipped on a Monday through Thursday schedule. This allows for local delivery within a shorter timeframe.

b) For all other States: All other out-of-state orders will be shipped on a Monday through Wednesday schedule. This ensures that your sea moss spends minimal time in transit to maintain its quality.

*Please note that the shipping schedule is an estimate, and while we strive to adhere to it, unforeseen circumstances or carrier delays may occasionally affect the actual shipping date.

4. Shipping Carriers: We utilize reliable shipping carriers such as UPS, USPS, FedEx, and DHL to ensure the safe and timely delivery of your sea moss orders. The specific carrier for your order will be determined based on various factors, including the destination and shipping method selected during checkout.

5. Order Cut-Off Time: Orders received after 12:00 pm EST will be processed on the following business day. For example, if you place an order on Friday at 1:00 pm EST, your order will begin processing on the next business day, which is Monday.

6. Updates: We may add to or change or update this Order Processing Policy from time to time. You are responsible for checking this policy periodically.

We appreciate your understanding and cooperation. If you have any questions or concerns regarding your order, please do not hesitate to contact our customer support team at: info@eclectichw.com. We are committed to ensuring your satisfaction with our products.